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Privileged Access Management

What Is Privileged Access Management?
PAM Framework, Benefits, and How to Start

Privileged access management is the set of tools, rules, and processes that control who can access the most critical systems, data, and settings in your company. This article covers how PAM works through credential vaulting, session monitoring, and least-privilege enforcement, the PASM vs PEDM comparison, types of privileged accounts, benefits including reduced attack surface and audit readiness, and a four-step guide to starting your PAM program.

24 min read
Cybersecurity
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Privileged access management is the set of tools, rules, and processes that control who can access the most critical systems, data, and settings in your company. Often called privileged access management pam for short, it makes sure that only the right people have elevated access, and only for as long as they need it. Without PAM, attackers who steal one admin password can move freely through your network, change settings, steal data, and cause massive damage. In fact, 80% of data breaches start with stolen or compromised credentials. So privileged access management is not a nice to have. It is a must-have for any company that takes cybersecurity seriously. In this article, you will learn how PAM works, the two main ways to set it up (PASM and PEDM), the key gains, and how to start a privileged access management program step by step.

What Is Privileged Access Management?

Privileged access management is a branch of identity security that focuses on controlling, monitoring, and protecting accounts with elevated permissions. These accounts, called privileged accounts, have the power to change system settings, install software, create or delete users, and access sensitive data. A privileged access management pam program uses people, processes, and technology to manage privileged accounts and reduce the risk of misuse. The goal is clear: make sure that only the right people can do high-risk tasks, and that every action they take is logged and reviewed.

Furthermore, privileged access management work sits inside the broader field of identity and access management. While standard access control decides who can log in, PAM decides who can do the most dangerous things once they are logged in. So PAM is the last line of defense between an attacker and your most valuable assets.

Privileged vs Standard Accounts

First, a standard user account lets a person do everyday tasks: send email, use apps, and browse the web. A privileged account goes far beyond that. It lets a person change how the system works. Domain administrator accounts can add or remove users across the whole network. Local administrator accounts can install software and change settings on a single machine. Service accounts let apps and scripts interact with the operating system and other systems without a human user being involved.

Moreover, human users are not the only ones with privileged access. Non-human identities like service accounts, API keys, and automated scripts often have broad permissions that are rarely reviewed. These accounts are prime targets for attackers because they are hard to monitor and often use static credentials. So a strong privileged access management program must cover both human and non-human privileged accounts.

Why Privileged Accounts Are High-Value Targets

As a result, attackers do not want standard accounts. They want admin accounts because a single compromised admin credential opens the door to everything. With a privileged account, an attacker can elevate privileges, move laterally across systems, disable security tools, and exfiltrate data. This is why credential theft is the number one attack method. Furthermore, privileged accounts often have broad, always-on access that never expires. Consequently, this “standing privilege” model gives attackers a long window to act if they steal a credential. So the risk is not just about who has it. It is about how long they have it and how much damage they can do.

PAM vs IAM: What Is the Difference?

Identity and access management controls who can log into your systems. Privileged access management controls what the most powerful users can do after they log in. IAM is the front door. PAM is the vault inside the building. You need both, but PAM guards the highest-value assets.

How Privileged Access Management Works

Privileged access management work is built on three pillars: vault the credentials, monitor the sessions, and enforce the principle of least privilege. Together, these three pillars make it much harder for attackers to steal, misuse, or abuse privileged access. Here is how each one works.

Credential Vaulting

The first pillar of any pam solution is credential vaulting. Instead of letting admins know and type their own passwords, the PAM system stores all privileged credentials in an encrypted vault. When an admin needs access, they check out a credential from the vault. The system logs who checked it out, when, and for how long. When the session ends, the credential is checked back in and the password is rotated automatically. So the admin never needs to remember the password, and the password changes after every use.

Furthermore, vaulting stops the most common attack path: stolen static passwords. If an attacker finds an old password in a file, an email, or a script, it will not work because the vault already rotated it. So credential vaulting turns a static, reusable secret into a one-time, time-limited token. This is the core of how a pam solution protects your most sensitive access. Moreover, vaulting also creates a clear audit trail. You can see who used which credential, when, and for how long. This data is gold for both security and compliance.

Session Monitoring and Recording

Furthermore, the second pillar is watching what happens during privileged sessions. A pam solution records every action an admin takes while using a privileged account: every command, every file opened, every setting changed. This creates a full audit trail that security teams can review after the fact. Furthermore, modern PAM tools can monitor privileged sessions in real time and alert the team, or even cut the session, if the user does something outside the norm.

This level of visibility is critical for both security and compliance. If a breach happens, the session recordings show exactly what the attacker did and how far they got. For compliance, the logs prove that privileged activity is tracked and reviewed. A SIEM that ingests PAM session data gives the SOC a single view of both privileged activity and broader threat events. So session monitoring turns privileged access from a blind spot into a watched channel. Furthermore, session data helps your team spot patterns. If one admin runs the same high-risk command every week, that may be a sign of a process that needs to be fixed, not just watched.

Just-in-Time Access and Least Privilege

Also, the third pillar is the principle of least privilege: every user gets only the access they need to do their job, and nothing more. Privileged access management enforces this by removing standing privileges. Instead of giving an admin always-on access, the PAM system grants access only when a specific task is requested. This is called just-in-time (JIT) access. The privileges are active for minutes or hours, not days or months. When the task is done, the access is revoked.

Moreover, JIT access means that even if an attacker steals a credential, the window to use it is tiny. There is no standing privilege to exploit. The account has no power until the PAM system grants it for a specific task. So the principle of least privilege, enforced through JIT, is the strongest defense against credential-based attacks. It shrinks the attack surface from “always open” to “open only when needed.” Moreover, JIT access is also good for the user. Admins no longer need to manage complex passwords or remember which accounts to use for which task. The PAM system handles it all, which makes their work easier and safer at the same time.

PASM vs PEDM: Two Approaches to Privileged Access Management

Privileged access management solutions fall into two main categories, as defined by industry analysts. Each takes a different approach to controlling privileged user access. Understanding the difference helps you pick the right pam solution for your environment.

FeaturePASM (Session Management)PEDM (Elevation and Delegation)
How It WorksVault stores credentials; user checks out a secret to access a systemUser runs as standard; privileges elevate only for specific tasks
User ExperienceUser connects through a PAM gateway or jump serverUser stays on their own device; rights elevate in place
Credential Exposure✓ User never sees the password✓ No password needed; rights elevate at the OS level
Session Recording✓ Full session recorded at the gateway◐ Command-level logging on the endpoint
Best ForServer access, database admin, network gearDesktops, workstations, developer machines

Privileged Account and Session Management (PASM)

Session management pasm is the more traditional approach. The pam solution stores all privileged credentials in a vault. When an admin needs access, they request it through the PAM system. The system checks the request against policy, grants a time-limited credential, and opens a monitored session through a gateway or jump server. The admin never sees the actual password. Every action during the privileged account and session is recorded for audit. Account and session management through PASM is the most common way to manage privileged access to servers, databases, and network devices.

Furthermore, PASM is well suited for environments where admins need to connect to remote systems. The gateway sits between the admin and the target, which gives the PAM system full control over what happens during the session. So PASM is the go-to approach for managing server-level privileged user access in data centers and cloud environments. Furthermore, PASM is the most mature type of pam solution. It has been in use for many years and is well known by both security teams and the firms that check their work. So it is a safe, tried path for most teams to take when they start their PAM rollout. The setup is clear, the steps are known, and the gains are real from day one. Most firms see clear wins in the very first month of their rollout.

Privileged Elevation and Delegation Management (PEDM)

Vendor privileged elevation and delegation management pedm takes a different approach. Instead of vaulting credentials and routing access through a gateway, PEDM lets users run as standard users on their own machines. When they need to do something that requires admin rights, like installing software or changing a system setting, the PAM agent on the device elevates their privileges for that one task. The user does not need a separate admin account. They interact with the operating system as a standard user, and the system handles privilege elevation and delegation behind the scenes.

Moreover, PEDM is the best approach for endpoint security on desktops and workstations. It removes local administrator accounts from everyday use, which closes one of the most common attack paths. If an attacker compromises a standard user account on a PEDM-protected machine, they cannot elevate privileges because the elevation is controlled by policy, not by the user. So PEDM is how firms take away standing admin rights from desktops and laptops without breaking the way people work. It is a clean, safe way to cut local admin risk at scale. So PEDM is a clear must for any firm with a large and growing fleet of desktops and laptops.

Types of Accounts That Privileged Access Management Protects

Privileged access management must cover every type of account that has elevated rights. Here are the most common types that a pam solution should discover, vault, and monitor.

Domain Administrator Accounts
Have full control over Active Directory: they can create users, set policies, and access any system on the domain. The highest-value target for attackers.
Local Administrator Accounts
Have full control over a single machine. Often share the same password across many devices, which means one stolen credential unlocks them all.
Service and Application Accounts
Non-human accounts used by apps, scripts, and services to interact with the operating system and other systems. Rarely rotated, rarely monitored, and often over-privileged.
Emergency Break-Glass Accounts
High-privilege accounts used only in emergencies when normal access is unavailable. Must be vaulted, monitored, and audited every time they are used.

Furthermore, each of these account types needs a different set of controls. Domain administrator accounts should be vaulted with the strictest policies and the shortest checkout times. Local administrator accounts should be removed from everyday use through PEDM. Service accounts should be discovered, inventoried, and rotated on a schedule. Emergency accounts should be sealed in the vault and only opened with multi-person approval. So privileged access management is not one-size-fits-all. The right controls depend on the type of account and the risk it carries. Furthermore, review your account list each quarter. Old accounts that are no longer in use should be shut down. New accounts should be added to the pam solution as soon as they are made.

Key Benefits of Privileged Access Management

80%
Breaches start with stolen credentials (CrowdStrike)
43%
SMBs have deployed PAM (Keeper Security)
#1
PAM ranked as a top security control by analysts

The benefits of privileged access management touch every part of your security posture. Here is what a strong PAM program delivers.

Reduced Attack Surface

By removing standing privileges and vaulting credentials, PAM shrinks the number of always-on admin accounts in your environment. Fewer always-on accounts means fewer targets for attackers. Furthermore, the principle of least privilege ensures that even the accounts that remain are limited to what they need. So privileged access management cuts the attack surface from both sides: fewer accounts and less power per account. Furthermore, this reduction is measurable. Track the number of always-on admin accounts before and after PAM. The drop is often large and shows clear gains. Share this with your team and your board. Hard proof like this builds trust and keeps the program on track. It also makes it far more easy to ask for more funds and more staff when the time comes.

Faster Breach Detection and Response

Session monitoring and recording give your security team a clear view of what every privileged user does. If an attacker gains access, the session logs show the exact commands they ran and the systems they touched. This speeds up investigation and helps the team contain the damage fast. Furthermore, real-time alerts on unusual privileged activity let the team act before the attacker finishes. An identity threat detection and response program that integrates with PAM makes this even stronger by correlating privileged session data with identity threat signals.

Compliance and Audit Readiness

Furthermore, regulations like PCI DSS, HIPAA, SOX, and GDPR all require controls over who can access sensitive data and how that access is tracked. Privileged access management gives you the evidence: session recordings, access logs, credential rotation records, and policy reports. So when auditors ask “who accessed what, when, and why,” you have the answer ready. Furthermore, many cyber insurance providers now require PAM as a condition of coverage. A strong PAM program can help you get better terms and pay less per year. So privileged access management is good for your risk score and your bottom line at the same time.

PAM for Cloud, DevOps, and Non-Human Identities

Traditional PAM focused on servers and databases in on-premises data centers. But modern IT runs on cloud services, containers, CI/CD pipelines, and microservices. These environments create new types of privileged access that traditional PAM tools were not built to handle. So privileged access management must evolve to cover the full modern stack.

Cloud PAM and CIEM

Furthermore, in cloud environments, permissions are managed through identity policies, not local accounts. A single misconfigured policy can give a user or service account access to every resource in the cloud account. Cloud infrastructure entitlement management ciem tools help by analyzing cloud permissions, finding over-privileged identities, and right-sizing access. When CIEM works alongside a pam solution, you get both cloud security visibility and privileged access control in one workflow.

Furthermore, cloud environments change fast. New resources appear and disappear in minutes. PAM tools that support cloud must discover new privileged access paths automatically and apply policy in near real time. Static, manual reviews cannot keep up with the speed of cloud. So cloud PAM must be automated, API-driven, and tightly connected to your cloud provider’s identity system. Furthermore, many cloud breaches start with over-privileged service accounts or broad role grants that no one reviews. A pam solution that covers cloud fills this gap and helps you manage privileged access across both on-site and cloud in one place. So cloud privileged access management is not a nice-to-have. For any firm that runs workloads in the cloud, it is a must.

DevOps and Secrets Management

Also, DevOps teams use automated pipelines to build, test, and deploy software. These pipelines need credentials to access databases, APIs, and cloud services. If these secrets are hard-coded in scripts or stored in plain text, they become easy targets. A pam solution with secrets management stores these credentials in the vault, rotates them on a schedule, and delivers them to the pipeline at run time. So the secret never lives in the code. It lives in the vault where it is protected and tracked.

Moreover, non-human identities like service accounts, bots, and API keys now outnumber human users in most environments. Each one is a potential path for an attacker. Privileged access management must manage privileged access for these non-human identities with the same rigor as for human users. Vault their credentials, rotate their passwords, and monitor their activity. The principle of least privilege applies to bots and scripts just as much as to people. So if a tool does not need full admin rights, do not give it full admin rights. Give it only what it needs to do its job, and take it back when the job is done.

Service Accounts Are Your Biggest Blind Spot

Service accounts often have broad access, rarely change passwords, and are almost never monitored. If an attacker takes over a service account, they can move through your systems without triggering any alerts. Make sure your privileged access management program discovers, vaults, and monitors every service account in your environment.

Privileged Access Management and Zero Trust

Zero Trust is a model that says no one is trusted by default. Every request for access must be checked, no matter who asks or where they are. Privileged access management is a core part of how Zero Trust works in practice. Without a privileged access management program, Zero Trust has no way to control the most powerful accounts in your system.

Furthermore, in a Zero Trust model, every time a user wants to elevate privileges, the system checks their identity, device, and context. If any of these checks fail, access is blocked on the spot. This is exactly what a pam solution does through just-in-time access and the principle of least privilege. So privileged access management turns Zero Trust from a set of rules into a live, working system that guards your most critical access paths.

Moreover, Zero Trust and PAM work well when they share data. If your PAM tool sees a strange login pattern, it can tell the Zero Trust system to block all access from that user until the issue is cleared. This kind of tight link makes both tools stronger and gives the team more ways to act fast. So as more companies adopt Zero Trust, the need for a strong privileged access management program will only grow. The two go hand in hand. You cannot do one well on its own. Both must work as one to keep your firm safe. Start with a privileged access management program to lock down the most powerful accounts, and then build Zero Trust on top of that strong base.

Common Privileged Access Management Mistakes

Many companies make the same errors when they start a privileged access management program. Knowing these pitfalls up front helps you avoid them and get results faster.

Not Doing Full Discovery

First, the most common mistake is to vault the accounts you know about and skip the rest. But the accounts you do not know about are the ones that pose the most risk. So run a full scan of every system, cloud, and app before you set up your pam solution. Furthermore, run discovery scans on a regular basis, not just once. New accounts appear all the time, and they must be found and put into the program. So make a full scan part of your monthly routine. The more you scan, the fewer blind spots you have. And fewer blind spots mean less risk for the whole firm. So scan often, scan wide, and fix what you find fast.

Leaving Standing Privileges in Place

Second, vaulting a password is not enough if the account still has always-on admin rights. The goal is to remove standing privileges and move to just-in-time access. Moreover, if you vault the credential but leave the rights active all the time, an attacker who finds a way around the vault still gets full access. So vaulting and JIT must work together in your privileged access management program. One without the other leaves a gap that attackers will find and use.

Ignoring Service Accounts

Third, service accounts are easy to forget because no human user logs into them directly. But they often have broad access and static credentials that never change. Furthermore, they interact with the operating system and other systems on their own, making them hard to track. A pam solution that ignores service accounts leaves the biggest blind spot wide open. So include every non-human identity in your privileged access management program from day one. This is one of the most key steps in any privileged access management rollout. Miss it, and you leave the door wide open. Threat actors look for these gaps first. Close them before they are found. The faster you act on what you find, the less risk your firm will carry.

How to Start a Privileged Access Management Program

Starting a privileged access management program does not mean you need to buy the most expensive tool and roll it out everywhere at once. A phased approach works best. Start with the highest-risk accounts, prove the value, and expand from there. Here is a four-step path that works for most companies.

Step 1: Discover All Privileged Accounts

You cannot protect what you do not know about. The first step is to scan your environment and find every account with elevated rights: domain administrator accounts, local administrator accounts, service accounts, cloud admin roles, and any other identity with privileged user access. Use a discovery tool that covers on-premises, cloud, and SaaS environments. Tag each account with its owner, its purpose, and its risk level.

Furthermore, look for shadow admin accounts: accounts that have admin rights but are not tracked by IT. These often exist because someone needed access for a one-time task and the rights were never removed. They are among the most dangerous because no one is watching them. So discovery is about finding everything, not just the accounts you already know about. Furthermore, tag each found account with its risk level. High-risk accounts go into the vault first. Lower-risk ones come next. This way, your team gets the most value from the start and can show clear wins to the rest of the firm.

Step 2: Vault and Rotate Credentials

Next, once you have a full inventory, put the highest-risk credentials into the vault first. Start with domain administrator accounts and any account that can access sensitive data or critical systems. Set up automatic password rotation so credentials change after every use or on a fixed schedule. Moreover, remove shared passwords. Every privileged account should have a unique credential that is vaulted and tracked. Shared passwords are one of the most common and most risky practices in IT, and they are the first thing a pam solution should cut out. So start with the top-risk accounts. Vault them, set up auto-rotation, and then move to the next tier. Each step adds more strength to your privileged access management program and makes the next one smoother. Small, steady wins build a strong program over time. Speed is not the goal here. Steady, sure, and lasting progress is what counts.

Step 3: Monitor and Record Sessions

Then, turn on session recording for all vaulted accounts. Every time someone checks out a credential and starts a privileged session, the PAM system should record what they do. Set up real-time alerts for high-risk actions: creating new admin accounts, disabling security tools, or accessing sensitive databases outside business hours. Feed these alerts into your SIEM so the SOC team has full context.

Furthermore, review the session recordings on a regular basis. Do not just record and forget. Pick a sample of sessions each week and audit them against your access control policies. This ongoing review is what turns session data from a log into a real tool for catching threats. Cybersecurity services firms can help with this review if your team lacks the bandwidth.

Step 4: Review, Audit, and Improve

Finally, a PAM program is never done. Review your privileged account inventory every quarter. Remove accounts that are no longer needed. Tighten access policies as you learn more about how your team works. Track metrics like the number of privileged accounts, the average checkout duration, and the number of alerts per week. These numbers show whether your program is getting stronger or drifting.

Also, run tabletop drills that simulate a credential theft attack. Give the red team a scenario where an attacker steals a privileged credential and see how fast your PAM controls detect and contain the threat. These drills build confidence and expose gaps before a real attacker does. So privileged access management is a living program that gets better with each cycle of review, testing, and tuning. Furthermore, share your results with the board each quarter. Show them the number of accounts vaulted, the mean checkout time, and the alerts caught. These numbers build trust in the program and show the value of your pam solution. Clear data leads to clear backing from the top. That kind of backing is what keeps the program alive, well staffed, and growing strong year after year. Without it, the program can stall and lose steam, and stalled programs leave wide gaps that threat actors love to find.

Start with Domain Admin Accounts

If you can only protect one set of accounts first, make it domain administrator accounts. They have the broadest access and are the highest-value target for attackers. Vault them, rotate them, and monitor every session. This single step blocks the majority of privilege-based attacks before they can spread.

Summary: Vault, Monitor, Enforce, Improve

Privileged access management protects the accounts that have the most power in your environment. First, it vaults credentials so they cannot be stolen. Second, the system monitors privileged sessions so every action is visible. Third, the program enforces the principle of least privilege so no one has more access than they need. And it gets better over time through review, drills, and tuning.

Your Next Step

Start by discovering every privileged account in your environment. Vault the highest-risk credentials first. Turn on session monitoring and feed the data into your SIEM. Remove standing privileges and move toward just-in-time access. The companies that invest in privileged access management are the ones that stop breaches before they start.

Act Now

Key Takeaway

Privileged access management controls who can access your most critical systems. It vaults credentials, monitors sessions, and enforces the principle of least privilege. Start with domain admin accounts, expand to service accounts and cloud identities, and build a review cycle that keeps your PAM program sharp.

Frequently Asked Questions
What is privileged access management?
Privileged access management is the set of tools, rules, and processes that control and monitor elevated access to critical systems. It vaults credentials, records sessions, and enforces the principle of least privilege to stop credential-based attacks.
What is the difference between PAM and IAM?
IAM controls who can log into your systems. PAM controls what the most powerful users can do after they log in. IAM manages access for all users. PAM focuses on privileged accounts that carry the highest risk.
What is the difference between PASM and PEDM?
PASM vaults credentials and routes access through a gateway. The user checks out a secret to connect to a system. PEDM lets users run as standard users and elevates their privileges for specific tasks only, without needing a separate admin account.
What types of accounts does PAM protect?
PAM protects domain administrator accounts, local administrator accounts, service accounts, emergency break-glass accounts, cloud admin roles, and non-human identities like API keys and automated scripts.
How do I get started with PAM?
Discover all privileged accounts in your environment. Vault the highest-risk credentials first. Turn on session monitoring. Enforce just-in-time access to remove standing privileges. Review and audit on a quarterly cycle.

References


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