Overview
What Is Enterprise Laptop, PC and Device Lifecycle Management?
Managing laptops and PCs across their whole life: buying, setting up, supporting, refreshing and retiring them.
The Need
- New starters waiting for devices
- Devices kept too long, or replaced too early
- Old devices retired without secure data removal
The Approach
- Standardize device models and setup
- Plan refresh cycles based on age and use
- Retire devices securely
Assumptions and Dependencies
- An inventory of devices and users
- Agreed device standards
- Procurement and budget processes
Challenges
Challenges This Solution Helps Address
The problems that most often lead organizations to look at device lifecycle management.
Solution Fit
Is This Solution Right for Your Organization?
Signs that device lifecycle management is likely to help, and what to check before you start.
Business Owners
- IT and end-user computing leaders
- Procurement and finance teams
- HR for joiners and leavers
Typical Triggers
- A large device refresh
- An operating system end of support
- Rapid hiring or office moves
Environment
- Laptops, desktops and workstations
- Offices, remote workers and multiple sites
Fit and Dependencies
- Works best with standard device models
- Results depend on accurate inventory and processes for joiners and leavers
What It Includes
What the Solution Includes
The main elements and the role each plays. The exact scope is agreed for each engagement.
How It Works
How It Works
A defined path for every device, from order to retirement.
Assess
Review devices, models, setup processes and refresh history.
Design
Agree device standards, setup methods and refresh policy.
Deploy and Integrate
Set up procurement, zero-touch setup and asset tracking.
Validate
Test setup with pilot users and check tracking.
Operate and Improve
Plan refreshes and retire devices securely.
Use Cases
Use Cases This Solution Supports
The scenarios this solution addresses. Start with the one closest to your situation.
Services
Services to Help You Implement and Operate It
The Signisys service that delivers this solution.
Technology
Platforms and Technologies
The technology areas involved. Specific platforms and partner status are confirmed per engagement.
Implementation
Planning a Successful Implementation
Points to review early, so the work is scoped accurately.
- Device models and user profiles
- Setup for remote and office workers
- Refresh cycles and budgets
- Data removal and disposal standards
- Support and warranty arrangements
- Engagement model and ongoing support
Measuring Success
How to Measure Success
Example measures, not results achieved by Signisys. Agree a baseline, and keep targets separate from measured results.
Setup Time
Time from order to a ready device.
Device Age
The share of devices within their planned life.
Inventory Accuracy
The share of devices correctly recorded.
Secure Disposal
The share of retired devices with certified data removal.
Our Approach
How We Deliver This Solution
How Signisys works, from the first assessment to handover and beyond.
FAQs
Frequently Asked Questions
Common questions about device lifecycle management.
What business problem does this solution address?
Slow device setup, unplanned refreshes, lost devices and insecure disposal.
How does the solution work?
It standardizes models and setup, tracks every device, plans refreshes and retires devices securely.
Which environments can it support?
Laptops, desktops and workstations for office and remote workers.
What prerequisites should we assess?
Your device inventory, standards, procurement process and refresh budget.
Which services are available to implement it?
End-User Computing and Device Lifecycle, covering assessment, implementation and ongoing improvement where agreed.
How do we know it is working?
Agree a baseline for measures such as setup time, device age, inventory accuracy and secure disposal, and track them over time.
Simplify Device Lifecycles
Share your objectives and current environment with Signisys to discuss the approach, requirements and next steps.