The Challenge
Why Joiners and Leavers Cause Problems
Manual onboarding leaves new starters waiting. Manual offboarding leaves former staff with access they should not have.
Is This Relevant?
Is This Use Case Relevant to Your Organization?
The people, moments and signals that usually bring this need to the surface.
Relevant Teams
- HR and people operations
- IT service desk
- Security teams
Common Triggers
- Rapid hiring or restructuring
- An audit finding on leaver access
- A new HR system
Warning Signs
- New starters waiting for access
- Former staff with active accounts
- Many tickets for each joiner or leaver
Typical Environments
- Cloud and on-premises applications and directories
- Employees, contractors, partners and suppliers
Benefits
What Better Looks Like
Intended benefits. Actual results depend on your environment and starting point.
Our Approach
A Practical Approach
A phased rollout, starting with the applications and users that matter most. Each stage is tailored to your environment.
Assess
Review directories, applications, sign-in methods and access processes.
Prioritize
Rank what you find by business impact, effort and risk, and agree where to start.
Design
Agree the identity architecture, roles and access policies.
Implement
Connect applications, set up sign-in and MFA, and automate provisioning.
Validate and Optimize
Test sign-in, provisioning and access controls with users.
Solutions
Solutions That Can Help
The solutions that address this use case, starting with the primary one.
Services
How Signisys Can Support You
The services that deliver the approach, from the first assessment to ongoing improvement.
Technology
Technology Options
Where technology fits in the approach. Specific platforms and partner status are confirmed for each engagement.
Before You Start
What to Consider Before Getting Started
A little preparation makes the first assessment faster and its findings more reliable.
- HR system as the source of people data
- Roles and the access each needs
- Applications that can be provisioned automatically
- Approval steps for extra access
- Who will own the work and act on recommendations
- Engagement model and ongoing support
Measuring Success
How to Measure Success
Illustrative measures. Agree a baseline first, and keep targets separate from measured results.
Time to Productivity
Time until new starters have the access they need.
Leaver Access Removal
How quickly access is removed when people leave.
Manual Tickets
Tickets raised per joiner, mover or leaver.
Orphaned Accounts
Active accounts with no current owner.
Our Approach
How We Deliver Results
How Signisys works, from the first assessment to handover and beyond.
FAQs
Frequently Asked Questions
Common questions about this use case.
How do we know our joiner-mover-leaver process needs automation?
New starters waiting for access, former staff still active and many manual tickets per change are the usual signs.
What if HR data is not accurate?
Data quality is checked during design, and rules include safeguards and approvals for unusual changes.
What information is needed to get started?
Your HR system, typical roles and their access, the applications involved and how joiners, movers and leavers are handled today.
Which environments does this apply to?
Cloud and on-premises applications and directories, for employees, contractors and suppliers.
How is progress measured?
Agree a baseline for measures such as time to productivity, leaver access removal, manual tickets and orphaned accounts, then track them over time.
Related Content
Related Outcomes, Use Cases and Guides
Where to go next: the outcome this use case supports, nearby scenarios, technology partners and practical guides.
Business Outcome
Strengthen Cybersecurity and Reduce Business Risk
Use Case
Automate User Access Reviews
Technology Partner
OneLogin Solutions and Services
Problem Explainer
What Causes Slow Onboarding and Offboarding? Common Problems and Warning Signs
Coming soon
How-To Guide
How to Automate Employee Onboarding and Offboarding: A Practical Step-by-Step Guide
Coming soon
Checklist
Automate Employee Onboarding and Offboarding Checklist: What IT Teams Should Assess
Coming soon
Decision Guide
How to Choose the Right Approach to Automate Employee Onboarding and Offboarding: Options and Trade-Offs
Coming soon
Automate Joiners and Leavers
Share your current challenges and priorities with Signisys to explore an approach suited to your environment.