The Challenge
Why Network Problems Go Unnoticed
Without monitoring, the first sign of trouble is a user complaint, and finding the cause takes too long.
Is This Relevant?
Is This Use Case Relevant to Your Organization?
The people, moments and signals that usually bring this need to the surface.
Relevant Teams
- Network and operations teams
- Service desk
- IT leaders
Common Triggers
- Repeated network outages
- New sites or services
- Service level commitments
Warning Signs
- Outages reported by users
- No network dashboards
- Long time to find network faults
Typical Environments
- Offices, plants, warehouses and branches
- Data centers and cloud connections
Benefits
What Better Looks Like
Intended benefits. Actual results depend on your environment and starting point.
Our Approach
A Practical Approach
Site by site, to a standard design. Each stage is tailored to your environment.
Assess
Review sites, circuits, equipment, performance and past incidents.
Prioritize
Rank what you find by business impact, effort and risk, and agree where to start.
Design
Agree the network architecture and a standard site design.
Implement
Install and configure equipment and migrate sites in planned windows.
Validate and Optimize
Test performance, failover and security at each site.
Solutions
Solutions That Can Help
The solutions that address this use case, starting with the primary one.
Services
How Signisys Can Support You
The services that deliver the approach, from the first assessment to ongoing improvement.
Technology
Technology Options
Where technology fits in the approach. Specific platforms and partner status are confirmed for each engagement.
Before You Start
What to Consider Before Getting Started
A little preparation makes the first assessment faster and its findings more reliable.
- Devices and links to monitor
- Monitoring tools in place
- Alert routing and on-call
- Reporting needs
- Who will own the work and act on recommendations
- Engagement model and ongoing support
Measuring Success
How to Measure Success
Illustrative measures. Agree a baseline first, and keep targets separate from measured results.
Network Availability
Time the network is available.
Time to Detect
How quickly issues are noticed.
Time to Resolve
How quickly issues are fixed.
User-Reported Incidents
Issues reported by users first.
Our Approach
How We Deliver Results
How Signisys works, from the first assessment to handover and beyond.
FAQs
Frequently Asked Questions
Common questions about this use case.
What should we monitor on our network?
Availability, performance and errors on key links and devices, with alerts for problems that affect users.
Will monitoring overload us with alerts?
Alerts are tuned to what matters, with thresholds based on normal behavior.
What information is needed to get started?
A list of sites, key network devices and links, current tools and recent incidents.
Which environments does this apply to?
Offices, plants, warehouses and branches, data centers and cloud connections.
How is progress measured?
Agree a baseline for measures such as network availability, time to detect, time to resolve and user-Reported incidents, then track them over time.
Related Content
Related Outcomes, Use Cases and Guides
Where to go next: the outcome this use case supports, nearby scenarios, technology partners and practical guides.
Business Outcome
Improve IT Reliability and Business Continuity
Technology Partner
Cisco Solutions and Services
Technology Partner
HPE Aruba Networking Solutions and Services
Problem Explainer
What Causes Unnoticed Network Problems? Common Problems and Warning Signs
Coming soon
How-To Guide
How to Monitor Network Performance and Uptime: A Practical Step-by-Step Guide
Coming soon
Checklist
Monitor Network Performance and Uptime Checklist: What IT Teams Should Assess
Coming soon
Decision Guide
How to Choose the Right Approach to Monitor Network Performance and Uptime: Options and Trade-Offs
Coming soon
See Network Problems Early
Share your current challenges and priorities with Signisys to explore an approach suited to your environment.
